Thu, 25 Oct|
Embassy of Ireland
Business Event: Fireplace talk with Brand Embassy CEO, Vit Horky
Join us for an evening with Brand Embassy CEO, Vit Horky, talking about the digital transformation in customer care and the roller-coaster experience of launching a global start-up from Prague.
Time & Location
25 Oct 2018, 19:00 – 21:00
Embassy of Ireland, Tržiště 366/13, 118 00 Praha-Malá Strana, Czechia
About The Event
Brand Embassy is an omnichannel cloud-based customer service platform providing integrated social media, messaging, live chat and AI-powered chatbot service. Customers such as T-Mobile, Vodafone, Alibaba, and Puma in 30+ countries have achieved 69% higher agent productivity, 61% higher sales conversions and have scaled operations by 300% with no additional headcount. Brand Embassy helps companies to accelerate the digital transformation of contact centers in an agile and scalable manner. The fast-growing company is headquartered in Prague, with offices in Boston, San Diego, London and Dubai.
This event is free of charge for CIBCA Members. Non-members are also invited and encouraged to enroll at the event.